Consumer and debt

Australian government, court, tribunal and non-profit legal services for consumer complaints, financial disputes, debt and bankruptcy. Court Co-Pilot is not a law firm and does not give legal advice.

Regulators

• Australian Competition and Consumer Commission: National consumer and competition regulator.
• Moneysmart: ASIC's guidance on money, credit and debt.
• Australian Financial Security Authority: Bankruptcy and debt agreements.
• Scamwatch: Information on scams and how to report them.

Dispute resolution

• Australian Financial Complaints Authority: External dispute resolution for banking, credit, insurance and super.
• Telecommunications Industry Ombudsman: Phone and internet complaints.
• Energy & Water Ombudsman NSW: Energy and water complaints in New South Wales.
• Energy and Water Ombudsman Victoria: Energy and water complaints in Victoria.

Advice and help

• National Debt Helpline: Free financial counselling.
• Financial Rights Legal Centre: Legal advice on credit, debt and insurance.
• Consumer Action Law Centre: Legal advice for consumers, based in Victoria.

Last checked 2026-11-01.